Privacy Policy

Privacy Policy

Introduction

At http://local-auto-body-shop.autobodyshop-talk.com, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://local-auto-body-shop.autobodyshop-talk.com
  2. All applications and services offered under our brand
  3. Interactions on any linked websites that fall under this Privacy Policy
  4. Any communication initiated by us, such as emails, calls, or text messages (SMS)

Important Note: This policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices related to:

  1. Using our applications and services as an authorized user
  2. Visiting websites linked to this Privacy Policy statement
  3. Receiving communications from us, including newsletters, promotional emails, or direct calls/texts

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: User names, passwords, and account settings.
  2. Payment Information: Credit card details, billing addresses, and payment history.
  3. Financial Information: Banking information for transactions and financial records.
  4. Purchase Information: Order history, product preferences, and shopping behavior.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and location data from mobile devices.
  6. Location Data: Geolocation information from your browser or device settings.
  7. Feedback: Comments, reviews, and responses provided by users.
  8. Social Media Information: Publicly available data from social media platforms when users interact with our content.
  9. Product Information: Details about products viewed, purchased, or interacted with on our site.

We collect this data through various methods: user input forms, account registration, browsing behavior, interactions with our applications, and automated technologies like cookies and other tracking tools. Additionally, third-party service providers may share Personal Data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your online experience and gather analytics. Cookies are small text files stored on your device, categorized as:

  1. Strictly Necessary: Essential for website functionality, ensuring basic interactions.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Tracking website usage and performance metrics.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, including:

  • Processing transactions and orders
  • Providing customer support and services
  • Personalizing content and recommendations
  • Complying with legal obligations and regulatory requirements

Once these purposes are achieved or when no longer required by law, we delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data:

  • Encryption of data during transmission and at rest
  • Secure third-party processing partners who adhere to strict security standards
  • Regular security audits and updates to protect against potential threats

Children’s Privacy

We do not intentionally collect or process any personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

Your Rights (depending on your location)

In accordance with applicable privacy laws in various jurisdictions, you may have specific rights regarding your personal data:

  • Access: Request access to the Personal Data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Deletion: Demand the deletion of your Personal Data, subject to certain exceptions.
  • Restriction: Limit our processing of your Personal Data under specific circumstances.
  • Portability: Receive your Personal Data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your personal data.
  • Appeals/Complaints: File appeals or complaints with our privacy team or relevant authorities.

To exercise these rights, please reach out to our dedicated privacy team through the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes that may impact your rights.

Contact Information

For any questions, concerns, or requests related to privacy:

We value your trust in our commitment to protecting your privacy and data.